Refund policy
Returns Policy
We accept returns within 30 days of delivery. To qualify for a return:
- Items must be unused, in original condition, with all tags and packaging.
- A receipt or proof of purchase is required.
Return Shipping Responsibility:
- For most items, you are responsible for return shipping costs.
- Exception: If you’re returning a product from The Best Adirondack Chair Company within 10 days of delivery, we will cover the return shipping under their 100% Money Back Guarantee. Simply pack the item back in the original box and contact us to begin the process.
- Products from The Best Adirondack Chair Company returned after 10 days of delivery follow our standard 30-day policy and the customer is responsible for return shipping.
To start a return, email us at:
returns@everseasonfurniture.com
If your return is approved, we’ll send detailed return instructions. Returns must be authorized before shipping back to ensure proper handling.
For any return questions, contact:
returns@everseasonfurniture.com
Exceptions to Returns
Certain items are non-returnable, including:
- Custom or personalized products
- Special orders
- Stated exclusions (e.g., cup holders, select chair cushions, customized giant chairs)
If you're unsure whether your item qualifies, please contact us before purchasing.
Refunds
Once we receive and inspect your return, we’ll notify you of the outcome. If your refund is approved, it will be processed to your original payment method within 10 business days.
Please note: It may take additional time for your bank or credit card provider to post the refund to your account.
If it has been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at:
returns@everseasonfurniture.com
